Responsible Gaming
Gaming Should Be Entertainment
At Les Hotels du Parc, we believe that online gaming through platforms like Neteller should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. Gambling carries inherent risks, and it's important to approach it responsibly and within your means.
If you're not prepared to lose the money you're wagering, you should not gamble. Please set limits and stick to them.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your province or territory) to gamble online in Canada. We are committed to preventing underage gambling and strictly enforce age verification on all platforms we recommend.
If you are under the legal age for gambling in your jurisdiction, please do not participate in online gaming.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:
- Chasing losses: Attempting to recover losses by gambling more frequently or with larger amounts
- Hiding gambling: Concealing gambling activities or the amount of money spent from family and friends
- Loss of control: Inability to reduce or stop gambling despite wanting to
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Financial strain: Borrowing money, using credit, or experiencing debt due to gambling
- Mood changes: Gambling to escape negative emotions, stress, or anxiety
- Increased stakes: Needing to bet larger amounts to achieve the same level of excitement
- Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gambling
- Relationship problems: Conflicts with family or friends over gambling habits
- Physical symptoms: Sleep disturbances, anxiety, or irritability related to gambling urges
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos and payment platforms like Neteller offer self-help tools to support responsible gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Reality Checks: Receive regular reminders during gameplay about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically end your gaming session after a set duration
- Self-Exclusion: Voluntarily ban yourself from accessing gambling sites for a set period or permanently
- Account Cooling-Off Period: Request a temporary pause before you can resume gambling
We strongly encourage you to utilize these tools when creating your account. Remember: using these features is a sign of strength and responsible decision-making.
Support Organizations in Canada & Internationally
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Support for problem gambling resources and provincial services - Provincial Gambling Helplines: Most Canadian provinces operate free, confidential helplines. Contact your provincial health authority for specific numbers and services.
International Support
- United Kingdom - GamCare
Website: www.gamcare.org.uk
Free counseling and support for problem gamblers - United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Professional support and counseling services - United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Information and resources for problem gambling
All support organizations listed above offer confidential services at no cost.
If You Need Help, Please Reach Out
Recognizing that you have a problem is the first step toward recovery. There is no shame in seeking help—thousands of people have successfully addressed problem gambling with professional support.
If you or a loved one is struggling with problem gambling:
- Contact the Responsible Gambling Council at www.responsiblegambling.org
- Speak with a healthcare provider or counselor
- Call your provincial gambling helpline (available 24/7 in most provinces)
- Consider self-exclusion through your online casino account or through GamStop (international service)
Remember: You are not alone, and help is available.
Our Commitment
Les Hotels du Parc is committed to promoting responsible gaming and supporting the wellbeing of all players. We recommend only licensed, regulated casinos that maintain strict responsible gaming standards. When using Neteller or any payment method for online gambling, always verify that the casino is properly licensed and regulated in your jurisdiction.
Play safely. Play responsibly. Enjoy gaming as entertainment.